Helping Emotionally Unstable People: What To Say & Do
It can be challenging to help an emotionally unstable person, but your support can make a significant difference. Understanding the nuances of emotional instability and how to respond appropriately is crucial. This guide provides insights and actionable steps to support someone struggling with their emotions. Let's dive in!
Understanding Emotional Instability
When we talk about emotional instability, we're referring to significant mood swings, intense emotional reactions, and difficulty regulating feelings. Emotional instability can manifest differently in different people. Some might experience rapid shifts between sadness and anger, while others might struggle with impulsive behaviors or have difficulty in relationships. It's essential to approach each situation with empathy and understanding, recognizing that emotional instability isn't a character flaw but a sign of deeper struggles.
Emotional instability can stem from various underlying issues, such as mental health conditions like borderline personality disorder (BPD), bipolar disorder, anxiety disorders, or depression. Life events, trauma, stress, and even physical health issues can also contribute to emotional dysregulation. Recognizing these potential root causes can help you better understand and support the person experiencing these challenges.
Key signs of emotional instability may include:
- Intense mood swings: Rapid shifts between extreme highs and lows.
- Difficulty managing anger: Frequent outbursts or irritability.
- Impulsive behaviors: Reckless actions, such as substance abuse, spending sprees, or risky sexual behavior.
- Unstable relationships: Intense and volatile interpersonal connections.
- Fear of abandonment: Extreme sensitivity to perceived rejection or separation.
- Self-harming behaviors: Actions taken to inflict physical harm on oneself.
- Suicidal thoughts or ideation: Thoughts about ending one's life.
It's important to note that not everyone experiencing emotional instability will exhibit all these signs. If you're concerned about someone, observing their behavior patterns and listening to their expressions of emotional distress can provide valuable insights.
What to Say and Do: Practical Tips for Support
Knowing how to approach someone who is emotionally unstable can feel daunting, but your words and actions can provide crucial support. The goal is to create a safe space where they feel heard, understood, and validated. Here are some practical tips on what to say and do:
1. Listen and Validate
Active listening is the cornerstone of support. When someone is sharing their feelings, give them your undivided attention. Make eye contact, nod to show you're engaged, and avoid interrupting. Let them express themselves fully without judgment. It's not about offering immediate solutions; it's about creating a space where they feel safe to express their emotions. Validating their feelings is equally important. This means acknowledging their emotions as real and understandable, even if you don't necessarily agree with their perspective. For instance, instead of saying, "You shouldn't feel that way," try saying, "I understand why you feel that way." Validation helps the person feel heard and understood, reducing their sense of isolation and distress.
Consider these phrases when listening and validating:
- "I'm here to listen. You can tell me anything."
- "That sounds incredibly difficult. I can see why you're feeling this way."
- "Your feelings are valid. It's okay to feel this way."
- "I may not fully understand what you're going through, but I'm here for you."
- "Thank you for sharing this with me. It takes courage to open up."
2. Offer Empathy and Compassion
Empathy is the ability to understand and share the feelings of another person. It involves putting yourself in their shoes and trying to see the world from their perspective. Compassion takes empathy a step further by adding a desire to alleviate the person's suffering. When interacting with someone emotionally unstable, approach them with empathy and compassion. Show them that you care about their well-being and want to help them through their struggles.
Empathy and compassion can be conveyed through:
- Your words: Use a gentle and supportive tone of voice.
- Your body language: Maintain a calm and non-judgmental posture.
- Your actions: Offer practical help, such as running errands or providing a listening ear.
Use empathetic phrases such as:
- "I can only imagine how painful this must be."
- "It sounds like you're going through a lot right now."
- "I'm so sorry you're experiencing this."
- "I care about you, and I want to help in any way I can."
- "You're not alone in this. I'm here for you."
3. Avoid Judgment and Criticism
Judgment and criticism can be incredibly damaging to someone who is already struggling with emotional instability. It can exacerbate their feelings of shame, guilt, and worthlessness, making it harder for them to seek help or open up. Instead, create a non-judgmental space where they feel safe to express themselves without fear of being criticized or dismissed. Remember, their emotions are real to them, even if they seem irrational or disproportionate to you.
Instead of saying judgmental things like:
- "You're overreacting."
- "You're being dramatic."
- "Just calm down."
- "Why can't you just be normal?"
Try using supportive and understanding statements such as:
- "I can see that you're really hurting right now."
- "It's okay to feel this way."
- "I'm here to help you through this."
- "Let's figure this out together."
- "Your feelings matter to me."
4. Set Boundaries and Take Care of Yourself
Supporting someone emotionally unstable can be emotionally draining. It's essential to set healthy boundaries to protect your own well-being. Boundaries are limits you set to protect your physical, emotional, and mental health. They help you maintain a healthy balance between supporting others and caring for yourself. Setting boundaries doesn't mean you don't care; it means you recognize your own needs and limitations.
Examples of healthy boundaries include:
- Time limits: Setting a specific time for conversations or visits.
- Emotional limits: Expressing that you're not equipped to handle certain topics or situations.
- Physical limits: Ensuring you have adequate personal space and privacy.
Communicate your boundaries clearly and assertively, using "I" statements such as:
- "I need some time for myself right now."
- "I'm not able to discuss this topic at the moment."
- "I care about you, but I need to prioritize my own well-being."
In addition to setting boundaries, prioritize self-care. Engage in activities that help you relax, recharge, and maintain your emotional equilibrium. This might include exercise, meditation, spending time in nature, pursuing hobbies, or connecting with your own support network. Remember, you can't pour from an empty cup. Taking care of yourself enables you to provide better support to others.
5. Encourage Professional Help
While your support is valuable, it's important to recognize that emotional instability often requires professional intervention. Encourage the person to seek help from a qualified mental health professional, such as a therapist, counselor, or psychiatrist. Professional treatment can address the underlying causes of emotional instability and provide effective coping strategies.
When suggesting professional help, approach the topic with sensitivity and empathy. You could say:
- "I care about you, and I've noticed you've been struggling. Have you considered talking to a professional?"
- "Therapy can be a helpful resource for learning coping skills and managing emotions."
- "There are people who specialize in helping with these kinds of challenges. Would you be open to exploring that option?"
- "I'm here to support you in any way I can, including helping you find professional help if you're interested."
Be prepared for resistance. Some people may be hesitant to seek therapy due to stigma, fear, or lack of awareness. Respect their decision, but continue to offer your support and gently encourage them to consider it in the future. You can also offer to help them find resources or accompany them to their first appointment.
6. Stay Calm in Crisis Situations
Crisis situations, such as emotional outbursts or self-harming behaviors, can be frightening and overwhelming. It's crucial to remain calm and composed to effectively support the person in distress. Your calm demeanor can help de-escalate the situation and create a sense of safety.
In a crisis situation:
- Stay calm: Take deep breaths and speak in a soothing tone of voice.
- Ensure safety: Remove any potential hazards and ensure the person is in a safe environment.
- Listen without judgment: Allow the person to express their feelings without interruption.
- Offer support: Reassure them that you're there for them and will help them through the crisis.
- Seek professional help if needed: If the person is at immediate risk of harming themselves or others, call emergency services or a crisis hotline.
Crisis hotlines and resources include:
- 988 Suicide & Crisis Lifeline: Call or text 988.
- Crisis Text Line: Text HOME to 741741.
- The Trevor Project: 1-866-488-7386 (for LGBTQ youth).
7. Be Patient and Consistent
Supporting someone emotionally unstable is not a quick fix. It's an ongoing process that requires patience, consistency, and understanding. There will be ups and downs, setbacks and progress. It's important to remain consistent in your support and avoid getting discouraged by challenges. Your steady presence and unwavering support can make a significant difference in the person's journey toward emotional well-being.
Consistency involves:
- Regular check-ins: Reaching out to offer support and listen to their concerns.
- Consistent boundaries: Maintaining healthy limits and expectations.
- Unwavering empathy: Approaching them with understanding and compassion, even during difficult times.
Remember, progress may be gradual, and setbacks are a normal part of the process. Celebrate small victories and acknowledge their efforts to manage their emotions. Your patience and consistency can provide a stable foundation for their healing and growth.
What Not to Say: Phrases to Avoid
Just as there are helpful things to say, there are also phrases to avoid when talking to someone emotionally unstable. These phrases can be invalidating, dismissive, or even harmful, exacerbating their emotional distress. Here are some examples of what not to say:
- "Just calm down.": This dismisses their feelings and implies they have control over their emotions when they may not.
- "You're overreacting.": This invalidates their experience and makes them feel like their emotions are not legitimate.
- "It's all in your head.": This minimizes their struggles and suggests their emotions are not real.
- "You're being dramatic.": This is judgmental and can make them feel ashamed of their emotions.
- "Why can't you just be happy?": This is insensitive and suggests that their emotional state is a choice.
- "I know how you feel.": Unless you've had the exact same experience, this can minimize their unique struggles. Instead, try saying, "I can only imagine how difficult this must be."
- "You're doing this for attention.": This is accusatory and dismissive, and it can prevent them from seeking help.
- "Snap out of it.": This implies that their emotional state is easily changed, which is often not the case.
- "You should just...": Giving unsolicited advice can be unhelpful and invalidating. Instead, focus on listening and validating their feelings.
Self-Care for Supporters: Prioritizing Your Well-being
Supporting someone emotionally unstable can take a toll on your own mental and emotional health. It's crucial to prioritize self-care to avoid burnout and maintain your well-being. Remember, you can't effectively support others if you're not taking care of yourself.
Self-care strategies include:
- Setting boundaries: As discussed earlier, boundaries are essential for protecting your time, energy, and emotional health.
- Seeking support: Connect with your own support network, such as friends, family, or a therapist. Sharing your experiences and feelings can help you process your emotions and gain perspective.
- Engaging in relaxing activities: Make time for activities that help you relax and recharge, such as reading, taking a bath, listening to music, or spending time in nature.
- Practicing mindfulness: Mindfulness techniques, such as meditation or deep breathing, can help you manage stress and stay grounded.
- Prioritizing physical health: Get enough sleep, eat a balanced diet, and engage in regular exercise. Physical health is closely linked to mental health.
Remember, taking care of yourself is not selfish; it's necessary. By prioritizing your well-being, you'll be better equipped to support others in the long run.
Conclusion: Making a Difference in Someone's Life
Helping an emotionally unstable person can be challenging, but it's also incredibly rewarding. Your support, understanding, and compassion can make a significant difference in their journey toward emotional well-being. By listening, validating, setting boundaries, and encouraging professional help, you can provide a lifeline for someone struggling with their emotions. Remember to prioritize your own self-care and seek support when needed. Together, we can create a more compassionate and understanding world for those experiencing emotional instability.
If you or someone you know is struggling with emotional instability, please reach out for help. You are not alone, and there are people who care and want to support you. Let’s work together to foster a supportive environment for mental and emotional health.